Welcome to the Official Website of Jackson County Utility Authority

Our Mission

Lead Jackson County in a unified, efficient, approach in the protection of public health and the environment by providing consistent, quality water, wastewater, and environmental services to ensure the wise, beneficial use of public resource.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

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Contact Us

For Customer Support or for a Complaint, Please click the blue botton above. We are here to help!

For more information on the Value of Water click here...

Recent News View All »

JCUA System Update

April 02, 2025

On Thursday, April 3, 2025, JCUA will be implementing a system update, which will result in delays or service outages for our customer service location as well as our online account/payment systems and phone lines. The updates are scheduled to begin at 8:00 a.m. and will last throughout the morning. All systems are expected to be back up and running in the afternoon. Please bear with us as we perform this required system maintenance!

Back to School: The Importance of Hydration for Students

August 01, 2025

As the back-to-school season kicks into full gear, students and families are gearing up for another year of learning, growth, and new experiences. Along with packing lunchboxes, organizing school supplies, and setting new goals for the year, there’s one crucial element that often gets overlooked - hydration.

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