Welcome to the Official Website of Jackson County Utility Authority

Our Mission

Lead Jackson County in a unified, efficient, approach in the protection of public health and the environment by providing consistent, quality water, wastewater, and environmental services to ensure the wise, beneficial use of public resource.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

We Are Here to Help!

Contact Us

For Customer Support or for a Complaint, Please click the blue botton above. We are here to help!

For more information on the Value of Water click here...

Recent News View All »

JCUA System Update

April 02, 2025

On Thursday, April 3, 2025, JCUA will be implementing a system update, which will result in delays or service outages for our customer service location as well as our online account/payment systems and phone lines. The updates are scheduled to begin at 8:00 a.m. and will last throughout the morning. All systems are expected to be back up and running in the afternoon. Please bear with us as we perform this required system maintenance!

Celebrating Clean Water: Honoring Drinking Water Week

April 30, 2025

Every time you turn on the tap, clean and safe water flows out.. ready to drink, cook with, or use for daily tasks.

It’s a simple action we often take for granted, but behind every drop is a vast system of infrastructure, dedicated professionals, and careful planning.

Read the full article »