Contact Us

At Jackson County Utility Authority, our committment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call at 228-762-0119 then Press 1 for Customer Service or Press 2 for Billing.  As your utility provider, we welcome your feedback and appreciate your business.  Our office hours are Monday thru Friday 8:00 a.m. to 4:00 p.m.  If you have an Emergency after regular office hours or on a holiday, please call our office number (228)762-0119.

Please select either Customer Support Department or Complaint Department to send us your request. 

Please Note:  All Complaints Are Confidential.

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.