At Jackson County Utility Authority, our committment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call at 228-762-0119 then Press 1 for Customer Service or Press 2 for Billing. As your utility provider, we welcome your feedback and appreciate your business. Our office hours are Monday thru Friday 8:00 a.m. - 4:00 p.m. Closed for Lunch 11:00 a.m. - 11:30 a.m. If you have an Emergency after regular office hours or on a holiday, please call our office number (228)762-0119.
Please select either Customer Support Department or Complaint Department to send us your request.
Please Note: All Complaints Are Confidential.
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
